MBA in Hospitality Management
MBA in Hospitality Management: Semester-wise Syllabus
Year 1: Core Business and Hospitality Foundations
Semester 1:
Fundamentals of Management and Hospitality Operations
1. Principles of Management
- Organizational behavior, leadership in hospitality, decision-making frameworks.
2. Hospitality Industry Overview
- Sectors (hotels, restaurants, events, tourism), global trends, key players (Marriott, Hilton, Accor).
3. Financial Accounting for Hospitality
- Budgeting, financial statements, cost control (food, labor, overheads).
4. Marketing for Hospitality
- Branding, digital marketing, loyalty programs, and customer relationship management (CRM).
5. Food and Beverage Management
- Menu engineering, kitchen operations, procurement, and sustainability practices.
6. Business Communication
- Cross-cultural communication, negotiation, and guest service excellence.
Semester 2:
Advanced Operations and Strategic Insights
1. Revenue Management
- Pricing strategies, demand forecasting, channel management (OTAs, direct bookings).
2. Human Resource Management in Hospitality
- Talent acquisition, training, diversity, and employee retention strategies.
3. Hospitality Law and Ethics
- Contracts, liability, labor laws, and ethical dilemmas (e.g., overbooking, guest privacy).
4. Facility and Housekeeping Management
- Property maintenance, sustainability practices, and quality standards (e.g., HACCP).
5. Front Office and Guest Services
- Reservation systems, guest experience management, complaint resolution.
6. Research Methods
- Data collection, market analysis, and feasibility studies for hospitality projects.
Summer Internship (Post-Semester 2)
- 8–12 weeks in hotels, resorts, event management firms, or cruise lines.
Year 2: Specialization and Leadership Development
Semester 3:
Strategic Hospitality Management
1. Strategic Management in Hospitality
- SWOT analysis, competitive advantage, global expansion strategies.
2. Event and Convention Management
- Planning corporate events, weddings, MICE (Meetings, Incentives, Conventions and Exhibitions).
3. Luxury Hospitality and Brand Management
- Managing luxury brands, personalized guest experiences, exclusivity strategies.
4. Sustainable Hospitality Practices
- Eco-friendly operations, waste reduction, certifications (Green Key, LEED).
5. Electives (Choose 2–3)
- Resort Management, Culinary Tourism, Hospitality Technology, Wine and Beverage Studies.
6. Industry Project
- Design a business plan or operational strategy for a real hospitality business.
Semester 4:
Leadership and Capstone Experience
1. Global Hospitality Management
- Cross-cultural challenges, managing international chains, expatriate staffing.
2. Crisis Management in Hospitality
- Pandemic response, natural disasters, PR crises (e.g., data breaches).
3. Entrepreneurship in Hospitality
- Launching boutique hotels, F&B startups, or niche tourism ventures.
4. Electives (Choose 2–3)
- Revenue Analytics, Spa & Wellness Management, Digital Guest Experience, Airing Operations.
5. Capstone Project/Thesis
- Execute a consultancy project (e.g., redesigning a hotel’s service model) or
- Research-based thesis on trends like AI in hospitality or post-pandemic travel behavior.
6. Advanced Internship (Optional)
- Leadership roles in luxury resorts, corporate chains, or hospitality tech firms.