Diploma in Travel & Tourism Management
Semester-wise syllabus for a Diploma in Travel & Tourism Management
Semester 1: Fundamentals of Travel & Tourism
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Introduction to Tourism Industry
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Types of tourism (Leisure, Business, Eco, Adventure)
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Tourism sectors (Transportation, Accommodation, Attractions)
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Travel Geography
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Major global destinations, tourist circuits
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Climate impact on tourism
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Tourism Products & Services
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Package tours, cruises, special interest tourism
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Customer Service in Tourism
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Handling complaints, cultural sensitivity
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Computer Applications in Tourism
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GDS Training (Amadeus, Galileo basics)
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MS Office for itineraries
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Practical
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Field trip to local tourist attraction
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Semester 2: Operations & Marketing
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Travel Agency Operations
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Ticketing (IATA codes), visa processes
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Travel insurance
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Tour Planning & Costing
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Creating tour packages, pricing strategies
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Tourism Marketing
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Digital marketing for tourism, social media strategies
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Event Management
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MICE tourism (Meetings, Incentives, Conventions, Exhibitions)
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Sustainable Tourism
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Ecotourism principles, responsible travel
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Internship
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4-6 weeks at travel agency/hotel/tour operator
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Semester 3
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Airline Management
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Airport operations, revenue management
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Hotel Operations
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Front office, housekeeping basics
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Tourism Laws & Regulations
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Regulatory bodies (ICAO, IATA, MOT)
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Entrepreneurship in Tourism
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Starting travel business
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Cultural Heritage Tourism
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UNESCO sites management
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Semester 4: Specialization & Industry Exposure
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Crisis Management
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Handling emergencies (natural disasters, pandemics)
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Tourism Technology
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AI in travel, virtual tours
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Foreign Language (French/Spanish/Japanese)
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Major Project
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Business plan for travel startup
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Industrial Training
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3-month internship with reputed travel company
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Key Practical Components:
✔️ GDS Certification (Amadeus/Sabre)
✔️ First Aid Training
✔️ Familiarization Tours (Airport visits, hotel inspections)